How to Create a Team Working Agreement

Creating a team working agreement is crucial to ensuring a team functions smoothly and efficiently. In this article, we will discuss the key elements to consider when creating a team working agreement.

Step One: Define the Purpose

Before starting to draft the agreement, it is essential to define the purpose of the document. The team working agreement should outline the expectations for how team members will work together and establish guidelines for communication, responsibilities, and decision-making. It should also outline how the team will manage conflict and ensure that everyone is working towards common goals.

Step Two: Establish Roles and Responsibilities

Once you have clearly defined the purpose of the team working agreement, the next step is to establish roles and responsibilities. Each team member should have a clear understanding of their role in the team, the responsibilities they have, and how they will be held accountable for their work. By doing so, it will ensure that everyone is on the same page and that tasks are completed efficiently.

Step Three: Set Communication Guidelines

Clear communication is key to a team`s success, and so it is essential to establish communication guidelines in the team working agreement. This should include how often the team will meet, who will be responsible for leading the meetings, how members can provide feedback to one another, and how they will share progress updates. By doing so, everyone will understand how they can best communicate with each other and ensure that there is open and transparent communication.

Step Four: Establish Decision-Making Processes

Another crucial element of the team working agreement is establishing decision-making processes. Decisions within the team should be made based on a consensus where possible, but it is essential to have a clear process for making decisions when there is disagreement. This will help to ensure that everyone has input, and that the best decision is made for the team as a whole.

Step Five: Create Guidelines for Conflict Resolution

Even the most well-functioning teams will experience conflict from time to time, which is why it is crucial to create guidelines for conflict resolution within the team working agreement. This should include how team members should handle disagreements, who they should talk to if they need help, and what the process is for escalating issues if necessary. By doing so, you can ensure that conflicts are resolved in a constructive and productive way.


Creating a team working agreement may seem like a daunting task, but it is an essential step towards building a team that functions smoothly and efficiently. By following the steps outlined in this article, you can create a document that clearly outlines roles and responsibilities, communication guidelines, decision-making processes, and conflict resolution strategies. Once established, the team working agreement can be referred to often to ensure that the team stays on track and works productively towards their goals.

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